The satisfaction of our customer is our success. It is our standard that we comply with the quality requirements of our customers. Hence we administrate an innovative quality management system. With the implementation and permanent development of our system we want to ensure that
- only high quality standard products and services according to legal and normative state-of-the-art standards are offered and proved for the satisfaction of our customers.
- customer requirements are always fulfilled by determined processes.
- variations in quality are identified and remedied at an early stage
- the effectiveness and efficiency of the processes are regularly checked and enhanced.
The management board and all employees participate in implementing and enhancing our QM-System. They realise the defined rules and processes within their scope of responsibility, coordinate interfaces and integrate involved personnel. The Quality Management Representative is responsible for the implementation, administration and enhancement of the system related processes and is directly assigned to the Management Board.
Health & Safety
Luthardt Group certified according to SCC.On basis of the released company policy of Luthardt Group subject to health, safety, and environment protection a respective management system was established according to SCC-criteria (Safety Certificate for Contractors).
In particularly Luthardt Group is constantly improving the standard regarding the safety of its employees while performing, the preservation of their good conditions and health as well as the safety of third parties and their protection of health and of the natural environment.
For this purpose the company has been developing a system of measures that covers all issues of safety, health and environment protection and that is obligatory for all fields of activity.
The implementation of the respective released company policy are counted among the managerial functions of all organisational levels within Luthardt Group. However in equal measure we expect that all employees to act in an safety and enviromentally consious behaviour. The economical approach is indispensable for the effective realisation of this policy.